Customer Examples & Testimonials

We pride ourselves in our customer service, which is surpassed by none in the industry. The selection of a fireplace surround and mantel is an important decision. Our no-pressure, knowledgeable staff will work with you during this process and assist you in selection of a surround that will add lasting value and beauty to your home. To insure the perfect fit and style, our technical staff work directly with the homeowner, architect, builder and mason. Our technicians provide scale drawings of the surround and mantel you have selected with your unique situation in mind. We want your fireplace to be the very best – it’s a reflection on us!

From our Customers:

I just wanted to let you know how thrilled we are with BOTH! our new fireplaces we recently purchased from you and had installed! They are FABULOUS!!!! Thank you, also for the wonderful customer service! It was a pleasure doing business with you!
Carol & Mike C | Enterprise, OR
Custom cast stone fireplace mantel installation by Paul V. Click to enlarge the photo(s)
Mike, I must say ordering such an item, sight unseen or not tangible it was a bit concerning. You handled everything so professionally. We were able to add a hearth after the specs had been sent out. In fact the mantel was ready two weeks before the actual due date. Our installer had never worked with Old World Stoneworks and was equally amazed. Everything shipped in one piece, instructions easy to follow and obviously the look is unbelievable. We are in the process of designing our summer kitchen and will be ordering a second mantel for that phase of our project. Many thanks again Mike for making our house become a home.
Paul V | Houston, TX
Your guarantee to replace any broken parts (at no cost except for shipping) that may occur after delivery such as during installation was the deciding factor for me to spend the extra money to purchase from you instead of your competitors. We are excited to have it installed and look forward to recommending your fireplaces to others that are building in this new development. 
Robert C | Arroyo Grande, CA
We are quite fickle given our professions and it seems more often than not we come away not 100% satisfied with something. You covered it all from design, meeting our needs and expectations, and customer service which seems to be a lost art these days.
Mike & Tom Hineman | Dallas, TX
Stefani T. showcasing a cast stone fireplace mantel Stefani T. custom cast stone fireplace mantel design Stafani Stone Fireplace Mantel Click to enlarge the photo(s)
We purchased 2 fireplaces [Stamford & Calais] and a range hood [Le Petite] from you about five years ago. We absolutely love them and have had so many people comment on them. The range hood in particular is always a conversational piece at all of our parties. Many thanks for making such beautiful products that have truly enhanced our home and given it a very authentic old world feel. Just for fun, I have included a few photos.
Stefani T | Bellevue, NE
Contemporary living room with cast stone fireplace mantel by Dana N. Click to enlarge the photo(s)
Old World Stoneworks did an amazing job on our fireplace surround.  The quality is remarkable and we are thrilled with the end result.  We were looking for something luxurious, substantial and grand and wow ...did they deliver!  Customer service was top notch and the whole ordering process was seamless.  We truly appreciate a job well done.
Dana N | Roanoke, TX
Custom cast stone fireplace mantel installation in Omaha home Elegant Omaha home with bespoke cast stone fireplace mantel Click to enlarge the photo(s)
Attached are photographs of our fireplace [Birmingham] and kitchen hood [Florentine].  Both are absolutely stunning and are the highlight of our home.  The stones arrived very well crated and were in perfect condition.  Installation went according to your instructions and was very straight forward and simple.  The precision of the stones was way beyond our expectations.  You have a great product and are very user friendly.  You get our highest recommendation!
Jack W | Omaha, NE
You and your company have been a ray of sunshine in this very hard building process! I will not hesitate to give out your website address. Thank you!
Jill B | Lake Elmo, MN
I am writing to let you know that the Blevins are very pleased with the Amhurst fireplace surround. You have a fine product and I am happy to add you to my list of resources
Robert R, President, Barton-Riley Co. | Nashville, TN