"On a project where every detail was custom and several delays were encountered with other vendors, I'm pleased to pass on to you and Old World Stoneworks that your services and products were one bright spot. We ordered the Gatwick mantel with a custom overmantel, and the design and ordering process went smoothly, delivery was on time, and the product met my (and the owners) expectations. The installation contractor loved the product. And it fit the existing conditions perfectly. I wish all our orders with other vendors would have gone so well."
Leonard J. Staffa, Architect, Milton, MA
"I just wanted to let you know how thrilled we are with BOTH! our new fireplaces we recently purchased from you and had installed! They are FABULOUS!!!! Thank you, also for the wonderful customer service! It was a pleasure doing business with you! "
Carol and Mike Carpenter, Enterprise, OR
"I can't tell you how wonderful you are in person, but I have to do so within this email! You went out of your way--above and beyond what I ever expected and I sincerely appreciate all your help and guidance. I have never gotten many good ideas and reference information from any of the other contacts I have made. Some do not even bother to respond to my emails. This cannot be said of you. You have been very considerate in providing me a means of finding assistance with getting my cast stone surround and columns looking good. You should be commended, and I am very impressed by your professional and sincere attitude. It is something I definitely do not find often in the course of finding help with work I need done. Thanks so much!"
Sharon Bar, Spokane, WA
"Many thanks for your support through the ordeal with our most beautiful fireplace mantel! It has been a pleasure doing business with a company with strong ethics!"
Cheryl & Jeff Zicha, Spokane, WA
"You and your company have been a ray of sunshine in this very hard building process! I will not hesitate to give out your website address. Thank you! "
Jill Boughrum, Lake Elmo, MN
"I
would like the opportunity to tell you how wonderful it
has been to work with your company. I was very hesitant
to order your fireplace surround sight unseen, it was only due to
the many telephone communications we had that I felt assured
that it was a quality product and that you would provide
any installation instructions that might be required."
Mary Avino, Churchville, PA
"I
am writing to let you know that the Blevins are very pleased
with the Amhurst fireplace surround. You have a fine product
and I am happy to add you to my list of resources"
Robert M. Riley, President, Barton – Riley Co. –
General Contractor, Nashville, TN
"The
fireplace surround and mantel looks beautiful. The masons
did a great job! They also said that the video was an
A-class production and made their work much easier. Thank
you for your excellent customer service." Petra Noble,
Minneapolis, MN
"Your
guarantee to replace any broken parts (at no cost except
for shipping) that may occur after delivery such as during
installation was the deciding factor for me to spend the
extra money to purchase from you instead of your competitors.
We are excited to have it installed and look forward to
recommending your fireplaces to others that are building
in this new development." Robert L. Comeau, Arroyo
Grande, CA
"We
are thrilled ... I want to thank you and your company
for the support throughout this project. You helped us
from drawings back and forth on fax and sending us instructions
and speaking many times on the phone when we needed answers.
Also, your CD was a great help as well as the written
instructions. Thank you again!" Lynn and Carl Zettlemoyer,
South Glastonbury, CT
"Dear
Old World Stoneworks, Just wanted to take a moment to
let you know how pleased we have been with your service.
I wish all businesses would operate as you do. This has
been the one bright spot in our house building process.
Thank you again."
James & Linda VanHoose, Paducah, KY
"Ken
Oster Homes would like to thank Old World Stoneworks for
the beautiful fireplace surround. We’ve been In
the homebuilding industry for over 30 years and have been
skeptical about ordering products from out of state or
over the internet. Old World Stoneworks has been an excellent
company to work with, materials were shipped on time,
with the custom fit sizes all made correctly -- not to
mention the high quality and craftsmanship. I would recommend
Old World Stoneworks without a doubt. Thank you for your
professionalism and attention to detail. We look forward
working more with you," Ken Oster, Construction
Manager,
Ken
Oster Homes, Omaha, NE
"...we
are delighted with our beautiful fireplace surround, it gets all
kinds of compliments from our visitors... Thanks again
for all your help. You guys are great! With kindest regards,"
Janet and Larry Jayne, Bristol, VA
"I'm
enclosing a couple photos of a job you did for me back
in Spring of '99. The home-owners love it and have had
plenty of compliments. Thank you for making this project
such a success. Best regards," Leslie Gross, ASID,
Smyrna, GA
"I
wanted to thank you for your help! My fireplace mantel is installed
and looks super! The mantel is a beauty! Thanks to all
of you at Old World Stoneworks." Silvio Marraccini,
Chappaqua, NY
"Thanks
for all your help in selecting and ordering my fireplace surround...
It will be the centerpiece of my already dramatic
living room. Thank you," Norma Sayage, Millbrae,
CA
"I
would like to thank everyone at Old World Stoneworks for
the quality workmanship and excellent customer service
that we received during the recent purchase of fireplace
mantel surrounds for one our newest custom homes.
We set high quality standards for each custom home that
we build. It was great to see your company perform
to those same standards. We look forward to working
with you on future homes." Leland J. Turnipseed,
Turnipseed
Homes , Denton, TX
