call to place your order. We will send you a quote by fax or mail.
The quote will contain all charges including shipping and crating.
might notice that we do not use an "order form" per se. Each Old World
Stoneworks order amounts to a custom product. By placing orders by phone one of our
professional staff can talk directly to you, the buyer, and walk you through the many
unique options available assuring you of the best application possible.
You may use our worksheets to help assure a perfect fit to your application. Either complete and submit the form online or print the form and fax it to us at 214-826-3227.
Mantels Worksheet Range Hood Worksheet
deposit is required to begin production. The balance is due in full before
shipment. However, if you prefer, we can ship the order C.O.D. but please
be aware that the freight company adds an additional 5.7% of the total
balance. Any changes made after an order has been placed are subject to
additional fees. If an order is cancelled after production has begun, it
is subject to a 20% restocking fee. All returned checks are subject to a
$25.00 service charge.
4 to 6 weeks for production. Please let us know if you are in a rush and we will do whatever
we can to accommodate your time frame.
products are manufactured in Dallas, Texas and shipped by common carrier to almost
everywhere in the continental United States. We always ask that the trucking company use a lift gated truck for
delivery, but this is not always possible, so please have two or three men ready to unload
from the trucker's tailgate. In rare cases where the location is remote or in residential
areas that do not allow large trucks the customer may have to arrange secondary delivery.
If you are not ready for shipment from our factory at the date specified on your
invoice, we can hold your order up to four weeks provided the order is paid in full.
claims on apparent or concealed shipping damage must be reported to Old World Stoneworks
within seven days of delivery. Old World Stoneworks will replace any broken stones to you
at no charge usually within 10 days. Save all broken stones and all packaging material so
we can make a claim with the freight company.
World Stoneworks' products are warranted to be free from defect, except
those color variations typical to cast stone. Any defective products
will be replaced.
mantels are designed by Old World Stonework's in-house designer.
designs are originals and should not be confused with imitations.
Old World Stoneworks
5400 Miller Avenue
Dallas, Texas 75206
VOICE: (214) 826-3645
VOICE: (800) 600-8336
FAX: (214) 826-3227
EMAIL: Old World Stoneworks
|©Copyright 1998-2012 Old World Stoneworks
All materials embodied herein are protected through copyright and tradedress laws.
Unauthorized copying of these mantels or drawings in whole or in part will be subject to